Coronavirus COVID-19 Pandemic Update
We appreciate during the Covid-19 pandemic that it is an unsettling time for everyone. We are continuing to take the greatest care of families whilst keeping you and our team safe. We have plans in place to ensure we are able to sustain caring for families and the deceased in the coming months.
Every day the situation and advice continues to change. We are continually adapting and implementing measures to ensure the wellbeing of everyone while maintaining our usual high standards of service and care.
We already operate with the highest levels of hygiene and safety standards. However, we have implemented additional cleaning routines and procedures in line with guidance from Public Health England to ensure the safety of our staff and all visitors.
As new information becomes available from Public Health England and the Government we will alter how we operate accordingly and communicate that to you.
Advice
Our Funeral Plan provider Golden Charter Later Life Planning have created a series of videos to highlight some important issues facing us all during isolation. We feel that these are very helpful and we wanted to share 'How to keep connected' and ‘How to keep busy’ with you. We hope these are handy tips and please feel free to share these with people you think it may help.
FAQs
+ Can I arrange a funeral?
Yes we are able to arrange funerals. We are trying to offer as much as we can but there are some restrictions e.g. most crematoria will only allow 10 mourners to attend although please see below for exceptions to this. Face coverings must now be worn at all crematoria. Please call us and we can guide you further. You can make most arrangements over the phone and we can email or post key documents and forms.
+ Are funerals being delayed?
Currently there is no impact on timings.
+ How do I stay safe at a funeral?
We advise that face masks are worn and you keep 1 metre away from people outside your bubble avoiding shaking hands and making any other physical contact.
+ How many people can attend a funeral?
Each church has their own rules, please call to check.
For clarity the number of people our local church/crematoria will permit are:
Stafford Crematorium - 96
Cannock Chase - 90
Bushbury West Chapel - 90
Bushbury East Chapel - 77
Streetly West chapel - 76
Streetly East Chapel - 48
No restrictions for Fradley and Telford
We will update any future changes as soon as we are made aware.
+ Who can attend a funeral?
Family and friends in accordance with the numbers allowed
+ Can I still have a church service?
Yes
+ Can I still book a limousine?
Yes
+ Can I still come to the chapel of rest?
Yes
+ Can I still take out a funeral plan?
Yes